OUR STORE POLICIES
Shipping Information
We ship worldwide.
Estimated shipping to mainland UK and US is 7-21 working days. Shipping to other regions may vary depending on location. We will provide you with tracking number as soon as your local courier has the package.
We currently offer free shipping to mainland UK, Eritrea, Ethiopia and Jamaica. Due to the ongoing tariff situation in the US we charge 8.99 for standard shipping to that region. Shipping to all other countries is 5.99.
RETURNS AND REFUNDS
In some circumstances we may offer a 25% refund on orders but as a general rule of thumb we do not offer refunds. We only offer a partial refund because we will not ask for the item back as we do not accept returns. Any questions about your order please email jlwgamingjlwgaming@gmail.com with your full name and order number and we'll try our best to rectify the problem.